Last updated: September 4, 2018
Waterloo Maple Inc. (“Maplesoft”, “We” or “us”) is concerned about protecting the personal information (personal information is defined as any information relating to an identified or identifiable individual) it gathers about the users, visitors and customers (collectively, “Users”, and individually a “User”) of our websites, including without limitation, www.maplesoft.com (the “Web Site”), our online store (the “Web Store”), other Maplesoft web pages, software, services and products (collectively, referred to as the “Services”).
We believe that individuals have the right to be informed about the information being collected about them and about its intended use. Individuals also have the right to review information being retained and the means to update and correct it.
To help you better understand how your personal information is protected at Maplesoft, we are providing you with the following statement (the “Privacy Statement”) describing our practices and policies with respect to the privacy of User information. In the event you terminate your relationship with us, or become an inactive customer, we will continue to adhere to the policies and practices described in this notice.
The Maplesoft Web Site
When you are visiting and/or using the Services, as applicable, we want you to feel secure that Maplesoft is respecting your privacy. The only private information we have about you is the information you choose to give us by filling out a form or an order.
The Services use "cookies" to record basic information entered on some forms and to record "shopping baskets" in the Web Store. A cookie is a piece of data that identifies you as a unique user. Maplesoft uses this information to better serve all visitors as we improve the content and design of the Services, and to enhance the convenience of using the Services by reducing redundant information entry for Users.
Maplesoft recognizes that appropriate protection and management of personal information is critical and is responsible for any personal information in its possession or custody. We have adopted the following privacy principles for the protection of the personal information of Users.
Maplesoft operates multiple commercial subscription-based email lists that interested parties can opt-in or opt-out of at any time from the email management area of the Maplesoft web site. If you are a member of Maplesoft.com, you can also manage your preferences from within the Member Center.
From time to time, Maplesoft may create new subscription-based commercial email lists and may pre-populate these lists with existing Maplesoft email list subscribers, based on subscriber profiles. If you are not already a Maplesoft email subscriber, you will not be added to any newly created Maplesoft email lists.
If you are a Maplesoft customer, and/or you have communicated with Maplesoft within the past 2 years, you may periodically receive emails from Maplesoft staff or from a Maplesoft email account ending with @maplesoft.com, including emails such as new product updates, security updates, technical updates, customer service updates, and other commercial email communications considered relevant to you, based on your customer or contact profile.
If you would prefer to never receive commercial emails from Maplesoft, you have the option to remove yourself from all present and future email lists by globally unsubscribing by emailing email@example.com. You may still subscribe to any Maplesoft email list after globally unsubscribing, and by doing so you will be removed from the global unsubscribe list and put on the list(s) that you subscribe to.
Emails verifying opt-in and opt-out requests are automatically sent to the recipient after each email subscription update.
Maplesoft will take appropriate steps to ensure that personal information is protected from unauthorized access and disclosure, including limited access to such data only to those employees with a business need to know. Maplesoft will apply these principles regardless of the specific technologies employed for data collection and use.
Maplesoft has processes and policies in place in order to ensure complete compliance with the EU General Data Protection Regulation. See our GDPR statement for details.
Maplesoft has reviewed the requirements of the Family Education Rights and Privacy Act (FERPA), and we have identified nothing in any Maplesoft product or service that could prevent or impede a school from complying with the FERPA requirements.
Maplesoft has processes and policies in place in order to ensure complete compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.